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Blackshark ERP User Guides
Welcome page
Public guide Sign in from the Welcome page to open your workspace manuals.
Welcome Page

Getting Started

Sign In#

  1. Open the BlackShark ERP address supplied by your administrator.
  2. Select Access Portal.
  3. Enter your work email address and password.
  4. Complete the password-change prompt if the account has a temporary password.
  5. The system opens the workspace assigned to your role.

Do not use another person's account. Assignments, approvals, signatures, audit history, and notifications are recorded against the signed-in user.

Use Your Workspace#

  • Use the left navigation on desktop to open registers and dashboards.
  • On smaller screens, open the navigation menu from the header.
  • Use table search and filters to narrow large registers.
  • Open Action on a row to see commands available for that record and your role.
  • Check the notification bell for assignments, report reviews, approvals, and deadline alerts.
  • Open your profile to update your password and, where required, your digital signature.

If you have more than one role, use the workspace link supplied by your administrator. Each workspace shows the same shared records through controls appropriate to that department.

Find a Record#

Most registers provide:

  • a search field above the table;
  • filters for status, owner, client, date, or type;
  • sortable column headings;
  • pagination and a per-page selector;
  • an Action button for the selected record.

Search results are limited by your access. A record may exist but remain unavailable if it belongs to a client, site, department, or assignment outside your scope.

Notifications#

Open the notification bell to view recent system messages. A notification may contain a link to the record that needs attention. Email delivery also depends on the recipient having a valid email address and the server's mail queue being active.

Get Help#

Open User Guide from the workspace navigation or Documentation from the public homepage. The documentation search finds task names such as enquiry, quotation, roster, occurrence, check-in, or job card.